The operating and networks section is one of the main sections and it is the driving force and main artery in the office of information technology in the company.

 The section consists of a group of employees who deal directly with main and personal equipment and their accessories as well as monitoring the operations of the system and supplying the staff with their needs and solving their problems.

 The aims of the operations & network section:

1-    managing and operation the main appliances and their supporting systems

2-    providing the infra structure of the networks managements and sections of the company connecting all the systems to the internet

3-    providing the technical supports and backup in concern with technical failures, services provided or the services related to the network.

 The responsibilities and duties of the operations & network section:

1-   devising the futuristic plans for the department and supervising them.

2-   supervising all the contracts of the office of information technology.

3-    monitoring the main appliances and the operating systems on daily basis.

4-    backup data of the systems on tapes and keeping them in a safe place for the time of need.

5-   contacting the continuous precautionary maintenance for all the computes and their accessories.

6-   printing all the reports of the departments and sections of the company as well as those of other identities.

7-   installing all the operating systems and the programs used in the company and in the personal devices, printers, satellite receiver’s cards, scanners and projectors as in addition to the applications related to the appliances and its programs.

8-   identifying and evaluating the need of all the departments of the company for computers.

9-   following up and supplying the needs of the departments for spare parts and accessories.

10-providing the technical support for all the computers and peripherals. 

11-receiving calls from the users and responding to any enquiry, malfunctions or observations and supplying the suitable solutions.

12-deciding in the technical needs of the users of       computers and evaluating the offers

13- monitoring any security breaches and solving the problems related to them.

14- managing the internet and email service and performing the necessary updates to fight viruses in the computers connected the network of the company

15- designing the internal and external networks and deciding on the specifications of the means of communication and links of the network as a whole and supervising the in installations and performing the necessary tests.

16- following up the performance of the company’s internal and external nets and increasing their efficiency.

17- supervising the systems of monitoring, managing and operating the net.

18- the continuous search for product / services in the it field to obtain benefit from the available technology to improve the work environment.